Global User Privacy Policy

1. Introduction

Welcome to our website and app. We are a fintech company specializing in providing cross-border financial services, as well as facilitating overseas users with e-commerce purchasing services on Chinese platforms. Before utilizing our services, you must agree to and accept this Global User Privacy Policy (hereinafter referred to as "this Policy"). Please read this Policy thoroughly. If you disagree with any part of this Policy, please refrain from using our services.

2. Definitions

In this Policy, unless the context indicates otherwise, the following terms shall have the meanings ascribed to them hereunder:

"Personal Information" refers to any information that can be used to identify you, including but not limited to your name, email address, phone number, ID number, bank account details, and the like.

"Non-Personal Information" refers to information that cannot be used to identify you personally, including but not limited to your IP address, browser type, operating system type, device identifiers, and other similar technical data.

"Service Provider" refers to us, our affiliates, subsidiaries, or third-party service providers.

3. Disclosure of Your Information

When you use our services, we may collect and use your personal information. Specifically, we collect the following types of information:

- When you create an account, we collect your username, password, email address, and contact information.

- As you use our services, we gather your device information, network details, transaction data, and location information.

- When you get in touch with us, we keep records of our communications and the content exchanged.

- When you entrust us to make purchases on Chinese platforms, we record your actual shipping address and contact details.

- If you create a bank collection account or conduct financial transactions through our platform, we will collect KYC or KYB information as mandated by local laws.

Please be aware that we never sell your personal information to third parties. We retain your personal information for the duration of our service provision to you, and it will be erased or anonymized upon cessation of our services to you.

4. Use and Sharing of Information

We may use the personal information collected for the following purposes:

Provision of Services: We will use your personal information to provide, maintain, and enhance our services.

Improvement of User Experience: We may use your personal information to optimize our products and services and enhance the user experience.

Marketing Purposes: We may use your personal information for marketing activities, such as sending you marketing emails or text messages. However, we will always respect your preferences, and you can update them by contacting us at any time.

Legal Obligations: In compliance with the law, we may need to disclose your personal information. This may include responding to legal proceedings, protecting our rights or property, and preventing fraudulent or illegal activities.

Compliance with Regulations: When you engage in specific financial or banking services on our platform, we will collect KYC or KYB information from you in accordance with local laws or banking regulations to ensure compliance of your financial activities.

5. Information Security

We have implemented reasonable technological and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, despite these measures, no method of data transmission or storage can guarantee 100% security. Therefore, we cannot ensure the absolute security of all information you provide to us. If you have any questions about how we safeguard your personal information, please do not hesitate to contact us.

6. Protection of Minors

Our services are not intended for individuals under the age of 18. If you are under 18 years old, please do not share any personal information with us. If we discover that we have inadvertently collected personal information from a minor under 18 years old, we will take steps to promptly delete such information. If we receive personal information from minors over 18 years old, we will only use it for purposes necessary to fulfill the contract and comply with applicable laws and regulations.

7. Data Ownership and Control

You have full ownership and control over your personal information. You may access, correct, delete, and restrict our access to and use of your personal information at any time. If you wish to exercise these rights, please contact us by email. Please note that if we discontinue the operation of our services, we will delete all personal information about you, unless required by law to continue retention.

8. Third Party Links and Services

Our services may contain links to third-party websites or services. These third-party sites and services are operated by other companies and organizations. We are not responsible for the privacy practices or content of these third-party sites and services.

When you access third-party services or click on third-party links, you will leave our services. Any information you submit to those third-party services will be governed by their privacy policies and terms of service, not ours.

We recommend that you review the privacy policies of any third-party site or service before providing them with your information. We do not accept any responsibility or liability for the privacy practices of these third-party sites and services.

9. Modifications and Termination of this Policy

We have the right to modify the contents of this Policy at any time, and we will notify you of any changes by posting the revised policy on our website. Your continued use of our services after the posting of any changes constitutes your acceptance of the revised Policy. If you do not wish to be bound by the revised Policy, you may discontinue using our services. If we decide to discontinue the operation of our services, we will delete all personal information about you, unless required by laws and regulations to continue retention.

10. Contact Us

If you have any questions or concerns regarding this Policy, or if you need more information about how we handle your personal information, please contact us via: contact@poposaas.com